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(as of Jun 04, 2026 08:43:19 UTC – Details)


“Required reading for every waiter, waitress, or maitre d’hotel … clearly written, and easy to follow …” —Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of today’s top experts, the guide explains: The responsibilities and procedures of typical positions—captains, servers, and bussersThe basics of food and beverage service—how to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and moreA wide range of professional serving techniques and service styles—including American, French, Russian, butler, and cafeteria
Publisher ‏ : ‎ Wiley
Publication date ‏ : ‎ February 7, 1990
Edition ‏ : ‎ 1st
Language ‏ : ‎ English
Print length ‏ : ‎ 240 pages
ISBN-10 ‏ : ‎ 0471621765
ISBN-13 ‏ : ‎ 978-0471621768
Item Weight ‏ : ‎ 1.39 pounds
Dimensions ‏ : ‎ 7.24 x 0.73 x 10.24 inches
Best Sellers Rank: #5,554,273 in Books (See Top 100 in Books) #4,297 in Hospitality, Travel & Tourism (Books) #5,889 in Business Management (Books) #13,255 in Beverages & Wine
Customer Reviews: 5.0 5.0 out of 5 stars (3) var dpAcrHasRegisteredArcLinkClickAction; P.when(‘A’, ‘ready’).execute(function(A) { if (dpAcrHasRegisteredArcLinkClickAction !== true) { dpAcrHasRegisteredArcLinkClickAction = true; A.declarative( ‘acrLink-click-metrics’, ‘click’, { “allowLinkDefault”: true }, function (event) { if (window.ue) { ue.count(“acrLinkClickCount”, (ue.count(“acrLinkClickCount”) || 0) + 1); } } ); } }); P.when(‘A’, ‘cf’).execute(function(A) { A.declarative(‘acrStarsLink-click-metrics’, ‘click’, { “allowLinkDefault” : true }, function(event){ if(window.ue) { ue.count(“acrStarsLinkWithPopoverClickCount”, (ue.count(“acrStarsLinkWithPopoverClickCount”) || 0) + 1); } }); });


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